Terms & Conditions

Last Updated: 07 August 2026

Welcome to Vikal Brothers.

These Terms and Conditions outline the rules and regulations governing the use of the Vikal Brothers website and online store operated by HOPME TRAVEL TECH PRIVATE LIMITED.

By accessing or using this Website, browsing our products, or placing an Order, you acknowledge that you have read, understood and agreed to these Terms and Conditions.

If you do not agree with these Terms and Conditions, please discontinue use of the Website.

1. DEFINITIONS

For the purposes of these Terms and Conditions:

“Company”, “We”, “Us” or “Our” refers to Ragman Technology Private Limited, which operates the Vikal Brothers brand.

“Brand” refers to Vikal Brothers.

“Product” or “Goods” refers to products offered for sale through Vikal Brothers, including Roots Alpha Hair Oil and other products that may be offered from time to time.

“Website”, “Store” or “Service” refers to the Vikal Brothers online store and related online services operated by Ragman Technology Private Limited.

“Order” means a request submitted by You to purchase Goods from Us.

“Customer”, “You” or “Your” refers to the person accessing the Website, purchasing Goods or otherwise using our Services.

These Terms and Conditions are governed by and interpreted in accordance with the applicable laws of India.

2. USE OF OUR WEBSITE

You agree to use our Website only for lawful purposes.

You must not use the Website:

For fraudulent or unlawful activities.
To interfere with the operation or security of the Website.
To attempt unauthorized access to any part of the Website.
To distribute malicious software, viruses or harmful code.
To impersonate another individual or entity.
To submit false, misleading or fraudulent information.
To infringe upon the intellectual property or other rights of any person or organization.

We reserve the right to restrict or terminate access to the Website where we reasonably believe these Terms have been violated.

3. PRODUCTS

Vikal Brothers offers products including Roots Alpha Hair Oil and other wellness, personal-care or related products.

We make reasonable efforts to accurately display product descriptions, images, quantities, packaging and other information.

However, product packaging, labels, colours or presentation may occasionally differ slightly from images displayed online due to packaging updates, screen settings or manufacturing changes.

Customers should always read the final product label, directions, warnings and other information provided with the product before use.

4. PRODUCT AVAILABILITY

All products displayed on our Website are subject to availability.

We reserve the right to:

Change product availability.
Discontinue products.
Modify product packaging.
Correct product information.
Limit quantities.
Cancel an Order if a product becomes unavailable.

If payment has already been collected for an Order that we cannot fulfil, an appropriate refund will be processed in accordance with our applicable policies.

5. PRICING

Product prices displayed on our Website may change from time to time.

The price applicable to your Order will generally be the price displayed at the time the Order is successfully placed, subject to correction of obvious pricing or technical errors.

Promotional prices, launch offers, coupon codes and discounts may be subject to separate eligibility requirements and validity periods.

6. ORDERS

Submitting an Order does not necessarily mean that the Order has been finally accepted.

We reserve the right, where reasonably necessary, to verify, reject or cancel an Order due to reasons including:

Product unavailability.
Incorrect pricing.
Payment failure.
Incorrect customer information.
Suspected fraud.
Duplicate or suspicious Orders.
Delivery limitations.
Technical errors.

Customers are responsible for providing accurate name, mobile number, address, PIN code and other information required for processing and delivery.

7. PAYMENTS

Payments may be processed through authorized third-party payment service providers.

Depending on availability, payment methods may include UPI, cards, net banking, wallets or other supported payment methods.

We do not guarantee that every payment method will be available for every Order.

Payment availability may depend on our payment service providers and Website platform.

8. CASH ON DELIVERY

Cash on Delivery (“COD”) may be offered for eligible Orders, products, locations or customers at our discretion.

Where COD is available, additional COD, shipping or confirmation charges may apply if clearly disclosed before the Order is placed.

We may also verify COD Orders through telephone, WhatsApp, SMS, OTP or other reasonable methods before dispatch.

COD availability may be restricted for customers or addresses associated with repeated refused deliveries, fraudulent Orders or excessive returns where permitted by applicable law.

9. SHIPPING AND DELIVERY

Estimated delivery times displayed on the Website are estimates and may vary depending on the delivery location, courier availability, public holidays, weather, operational conditions and other circumstances.

Customers must provide a complete and accurate shipping address.

We are not responsible for delays caused by incorrect or incomplete delivery information provided by the Customer.

10. RETURNS, REFUNDS AND MONEY-BACK GUARANTEE

Returns, cancellations and refunds are governed by our separate Return, Refund & Money-Back Guarantee Policy.

Certain eligible products, including Roots Alpha Hair Oil, may be offered with a 30-Day Money-Back Guarantee* when expressly stated as part of the applicable offer.

Such guarantees are subject to eligibility requirements, verification procedures and the applicable Terms and Conditions.

Individual product experiences and results may vary.

Customers should review our Return and Refund Policy before placing an Order.

11. ROOTS ALPHA HAIR OIL

Roots Alpha Hair Oil is a product offered under the Vikal Brothers brand.

Any descriptions relating to hair appearance, nourishment, scalp care, smoothness, shine or other cosmetic benefits should be understood in the context of personal-care and cosmetic use.

Individual experiences may vary depending on factors including hair type, routine, usage and other individual circumstances.

Customers should follow the directions and warnings displayed on the final product packaging.

Nothing on the Website should be interpreted as a guarantee that every customer will experience identical results.

12. HEALTH & WELLNESS INFORMATION

Information provided through our Website, advertisements, social-media pages or product materials is intended for general product and wellness information.

It should not be considered a substitute for professional medical advice, diagnosis or treatment.

If you have a medical condition, allergy, persistent symptoms or other health concern, consult an appropriately qualified healthcare professional.

13. COOKIES

Our Website may use cookies and similar technologies to improve functionality, maintain sessions, understand Website usage and support analytics or advertising activities.

By using our Website, you acknowledge the use of cookies in accordance with our Privacy Policy and applicable consent requirements.

Some third-party service providers, analytics platforms or advertising partners may also use cookies or similar technologies.

Please refer to our Privacy Policy for additional information.

14. INTELLECTUAL PROPERTY RIGHTS

Unless otherwise stated, HOPME TRAVEL TECH PRIVATE LIMITED, Vikal Brothers, and/or their applicable licensors own or have rights to the intellectual property used on the Website.

This may include:

Vikal Brothers branding
Logos
Roots Alpha product branding
Product photographs
Website graphics
Advertising creatives
Written content
Product descriptions
Videos
Illustrations
Designs and other materials

All applicable intellectual property rights are reserved.

Unless expressly permitted, You must not:

Republish our copyrighted material.
Sell, rent or sublicense our Website content.
Reproduce or duplicate our proprietary content for commercial purposes.
Redistribute our proprietary content.
Use our trademarks or branding in a manner that falsely suggests authorization, sponsorship or affiliation.

15. CUSTOMER REVIEWS AND COMMENTS

Our Website or related platforms may allow Customers to submit reviews, comments, photographs or other content.

Customer reviews represent the views and experiences of the individuals who submit them and do not necessarily represent the views of Vikal Brothers or Ragman Technology Private Limited.

By submitting content, You confirm that:

You have the right to submit it.
It does not violate another person's intellectual property rights.
It is not defamatory, threatening, obscene or otherwise unlawful.
It does not intentionally contain false or misleading information.
It does not violate another person's privacy.
It is not submitted for fraudulent or unlawful purposes.

Where permitted, we may moderate or remove content that violates these Terms.

By submitting content to us, You grant HOPME TRAVEL TECH PRIVATE LIMITED / Vikal Brothers a non-exclusive license to use, reproduce, display and adapt such content for legitimate business purposes, subject to applicable law and privacy requirements.

16. HYPERLINKING TO OUR CONTENT

Government agencies, search engines, news organizations and other legitimate organizations may link to publicly accessible portions of our Website where doing so is lawful and does not:

Mislead users.
Falsely imply sponsorship or endorsement.
Misrepresent our Company, Brand or Products.
Infringe our intellectual property rights.

Other organizations wishing to formally use our branding or establish a commercial linking arrangement should contact us for permission.

17. USE OF VIKAL BROTHERS NAME AND LOGO

No person or organization may use the Vikal Brothers name, logo, Roots Alpha branding or other proprietary artwork in a manner that implies an official partnership, endorsement or authorization without prior written permission where such permission is legally required.

18. IFRAMES

Without prior written approval, You may not create frames around our Website pages that materially alter the visual presentation, branding or appearance of our Website.

19. THIRD-PARTY LINKS

Our Website may contain links to third-party websites or services.

We do not control those websites and are not responsible for their content, availability, privacy practices or terms.

Visiting a third-party website is at the Customer's discretion.

20. CONTENT LIABILITY

If You link to our Website from another website, You are responsible for ensuring that content on your website complies with applicable laws.

No link should appear in a context that is defamatory, obscene, fraudulent, criminal or otherwise unlawful, or that infringes third-party rights.

21. PRIVACY

Your privacy is important to us.

Collection, processing, storage and disclosure of Personal Data are governed by our Privacy Policy.

Please review our Privacy Policy to understand how we handle your information.

22. RESERVATION OF RIGHTS

We reserve the right to request removal of unauthorized links to our Website where appropriate.

We may also modify these Terms and Conditions from time to time.

Your continued use of the Website after updated Terms become effective constitutes acceptance of the revised Terms to the extent permitted by applicable law.

23. WEBSITE INFORMATION

We make reasonable efforts to maintain accurate and current information on our Website.

However, we do not guarantee that every piece of information will always be error-free, complete or continuously available.

We reserve the right to correct typographical errors, product information, prices or other Website content where necessary.

24. LIMITATION OF LIABILITY

To the maximum extent permitted under applicable law, Ragman Technology Private Limited shall not be liable for indirect, incidental, special or consequential losses arising solely from the use or inability to use the Website, except where such liability cannot legally be excluded.

Nothing in these Terms is intended to:

Exclude liability that cannot legally be excluded.
Limit statutory consumer rights that cannot legally be waived.
Exclude liability for fraud or fraudulent misrepresentation.
Override rights provided to Customers under applicable law.

25. DISCLAIMER

Product information and Website content are provided for general informational and commercial purposes.

While we make reasonable efforts to provide accurate information, we do not guarantee that every customer will experience identical product results.

Promotional statements, discounts, guarantees and offers are subject to their applicable eligibility requirements and Terms and Conditions.

26. GOVERNING LAW

These Terms and Conditions shall be governed by and interpreted in accordance with the applicable laws of India.

Any disputes shall be handled in accordance with applicable Indian law and the jurisdiction legally applicable to the Company and transaction.

27. COMPANY & BRAND INFORMATION

Legal Company: HOPME TRAVEL TECH PRIVATE LIMITED
Brand: Vikal Brothers
Product: Roots Alpha Hair Oil
Country: India

Vikal Brothers is a brand operated by Ragman Technology Private Limited.

28. CONTACT US

For questions regarding these Terms and Conditions, Orders, Products or other concerns, please contact:

Vikal Brothers
Operated by: HOPME TRAVEL TECH PRIVATE LIMITED

Email: thevikalbrothers@gmail.com

© 2026 Vikal Brothers. All Rights Reserved.
Vikal Brothers is a brand operated by HOPME TRAVEL TECH PRIVATE LIMITED.